Discussing The Undiscussable
‏Issues that aren’t talked about will impact morale and lower productivity and engagement, learn how to talk about sensitive issues to say what needs to be said.

What you will learn

To sense what is not being said and recognise this is what the conversation needs to about
To stop skirting around the real issues or burying your head in the sand because you’re afraid the feedback you’d like to give will cause offence
To appreciate the cost of not engaging in difficult conversations far outweighs the discomfort you feel having it

Discussing The Undiscussable Modules

What’s Not Been Said

Explore classic leadership theories of staying at arms length, remain in the dark and receive sanitised versions of the truth
Come into the light by developing meaningful relationships to begin to know what’s on people’s minds
Take stock of what you’ve heard to begin to read between the lines, surrender the floor and sit back and listen, take stock again to consider the underlying message

Honest Feedback

Mean what you say: Be candid in your feedback and honest in your opinion, say what you sincerely believe needs to be said, even if you know others may not enjoy hearing it
Speak your mind thoughtfully with a clearly defined rationale, messages that come from the heart, land on the heart, people can intuitively tell when you’re being sincere and when you’re not
Stay future focussed to avoid the blame game of what has gone

The Cost of Not Engaging

Come to a fork in the road and take the path of safety where you give up the possibility of addressing issues that undermine your relationships
Move away from the path of safety to the path of courage to have a conversation you find personally uncomfortable or difficult
Consider the best and worst that can happen by both not having and having the difficult conversation by continuing along both forks in the road

Who this is for
‏Professionals who spend the majority of their day in interpersonal relationships who need to develop the ability of keen external awareness to become truly great communicators.

Benefits to your organisation
This masterclass will help your organisation to:

‏Develop a workforce with skills, strategy and courage to master sensitive conversations
‏Increase ability to recognise when honest relationships are most needed and most powerful
‏Increased productivity driven by effective communication


To help you get the most from the Masterclass you will receive an exercise to help you prepare and to get into the best mindset.

Your Post Programme Commitment
You bring back tools, techniques and confidence that comes from practical experience, and the knowledge that you’ve already applied your new skill in a real workplace scenario, together with a personalised action plan that will immediately impact your ability to have courageous conversations.

Optional Extra
‏Reinforce your learning with follow-up post programme coaching based on a video recording focused on key aspects of the programme and your performance.

To find out more about our Masterclasses get in touch with Carmel on 07948 525183 or carmel@evolvingcareersplayers.com

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