Underperformers
By approaching poor performance with the right mindset you can empower the person to turn their performance around.


What you will learn

Clearly identify concerns about performance and potential - be clear about why performance needs to be improved
Test ways to uncover the real reasons behind underperformance
Concentrate on actionable next steps required for the individual to be successful in their role in the next three to six months

Underperformers Modules

Spotting and Communicating Underperformance

Clearly identify concerns about performance and potential - be clear about why performance needs to be improved
Be candid explaining un-satisfactory in a way that leaves little scope for ambiguity
In giving clear feedback, communicate what’s changed and the impact this has, then listen to points of contention to move the conversation into unearthing the cause of the problem

Underlying Reasons

Remember this individual was hired for their skills and attitude, consider your approach to help them become re-engaged in their work
Take an emphatic approach to build trust enabling them to share their struggles openly with you
Consider a number of possible actions that will help turn performance around

Turn it Around

Concentrate on actionable next steps required for the individual to be successful in their role in the next three to six months
Follow up to monitor progress, holding them accountable. Recognise how to turn early improvements into long-term transformation, by acknowledging effort to boost morale
Tune your sense of when to keep trying to change performance, to when to give up

Who this is for
Leaders and managers who are in the best position to support and develop performance and if necessary shut it down.

Benefits to your organisation
This masterclass will help your organisation to:

‏Recognise and address performance issues straightaway for immediate action planning
Equip leaders and managers with the skills to hold underperformance conversations
Build relationships that allow leaders and managers to influence others towards improved performance, development and outcomes

Pre-Programme

To help you get the most from the Masterclass you will receive an exercise to help you prepare and to get into the best mindset.

Your Post Programme Commitment
You bring back tools, techniques and confidence that comes from practical experience, and the knowledge that you’ve already applied your new skill in a real workplace scenario, together with a personalised action plan that will immediately impact your ability to have courageous conversations.

Optional Extra
‏Reinforce your learning with follow-up post programme coaching based on a video recording focused on key aspects of the programme and your performance.

To find out more about our Masterclasses get in touch with Carmel on 07948 525183 or carmel@evolvingcareersplayers.com

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