Upwards, Downwards, Sideways
‏Speak up and express how you think or feel about something ensuring those you work with know what you want, and what you don’t.

What you will learn

‏To address the problem objectively, whether that’s your boss asking too much of you, a team member with a bad attitude, or a colleague continually undermining you
‏To risk the possibility of an awkward moment for the sake of clearing up misunderstandings, and building relationships
‏To decide on the changes you would most like to see in the other person and what you can do to make that happen

Upwards Downwards Sideways Modules

Be Objective

Consider how the relationship may be getting in the way and what you can do about it
Be vigilant of victims and villains: we live in stores - about ourselves, others and situations and believe our stories are the ‘truth’ step out of your own story
Stay focused on what needs to change and have ideas of what changes can turn things around

Be Brave

Start by not prejudging they aren’t able to take feedback, then plan your approach from a place of respect and a genuine desire to make things work better
There are always two sides to every story, clearly state the facts as you see them, then invite them to do the same, confirm what you agree on and where there are discrepancies
Know the difference between talking up and talking down to someone by thinking of the higher purpose and remembering if its about you ‘winning’ then that implies someone else must lose

Be the Change you Want to See

When they act small, act big to avoid letting their bad behaviours be an excuse for your own
Check you ego, set your intention: egos can be be healthy but can also get in the way of behaving in a way that serves a positive outcome
Acknowledge when you don’t have the answer that you would like to work together to achieve it

Who this is for
Professionals who need to manage relationships that are causing difficulties - whether that’s managing upwards, downwards or sideways.

Benefits to your organisation
This masterclass will help your organisation to:

Open the door to new levels of trust, collaboration, and outcome
Enable better working relationships
Build stronger teams


To help you get the most from the Masterclass you will receive an exercise to help you prepare and to get into the best mindset.

Your Post Programme Commitment
You bring back tools, techniques and confidence that comes from practical experience, and the knowledge that you’ve already applied your new skill in a real workplace scenario, together with a personalised action plan that will immediately impact your ability to have courageous conversations.

Optional Extra
‏Reinforce your learning with follow-up post programme coaching based on a video recording focused on key aspects of the programme and your performance.

To find out more about our Masterclasses get in touch with Carmel on 07948 525183 or carmel@evolvingcareersplayers.com

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